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You're sat at home. Look around at the things which
are precious to you. Out of the window you see the
places you visit, and people you know and trust - and
people you don't.
The postman approaches (he can't see you - your net curtains
obscure his view). He drops the normal mix of credit
card applications and bills - and a surprise postcard from
a long lost friend - through your letterbox, and walks off.
Your house is your computer, your precious possessions are your
personal data. The walls, windows, net curtains,
and letterbox are your firewall, and its how you control
access to your property, who can see in, and how you can
explore the world you live in knowing that - if you've got
it right - nobody will be wandering around your home in
your absence.
With the increased take up of ADSL and Broadband in this area it
is essential that you protect your home/office PC's from attacks
via the Internet. With ADSL/Broadband you are connected to the
Internet 24/7 and this allows hackers to target your "IP address"
(your PC's unique Internet address) and attempt to access files
on your PC - such as personal documents and credit card details.
In addition, they may use your PC to launch an attack against
someone else (to hide their tracks) or might simply cause your
PC to become unreliable and stop working.
This problem isn't new, and in fact securing your Internet
connection is very similar to securing any other aspect of your
premises. Yale locks and padlocks are familiar to everyone and
these basic tools keep unwanted people out of houses and sheds.
With the Internet, though, the equivalent basic tools are probably
new territory to you and this leaves you at risk.
A firewall is any hardware or software device that limits access
to your computer or network whilst allowing you to use the connection
for legitimate purposes. To understand the way they work you need
to understand a little about how Internet communications work.
The simplest analogy is to picture your PC as medium sized company's
head office. It's IP address is like the company's main switchboard
telephone number, and your operating system (ie Windows) takes on
the job of the receptionist. The company has many departments serving
different purposes; one for sending documents via the web, and
another for sending via email, for example. The way that another
PC talks to yours is to come to the receptionist and ask for the
extension of the department it is looking for. These extensions
are numbers called "ports" and many of them have standard values -
port 80 is usually for the web, port 25 for incoming email and port
110 for outgoing email. By default the receptionist will just put
people through anywhere they ask to be put through, and the job of a
firewall is to start refusing connections to some of these ports.
For most people, their internet connection is mainly for getting
information from other people's computers - that is you don't want
people reading web pages from your PC so you want port 80 to be
closed. If it isn't, this entry point can sometimes be abused to
gain access to your PC. The solution is reasonably simple, as
firewalls for single computers can be obtained cheaply if not for
free -
ZoneAlarm is one of the most famous options, but can be a little
difficult to configure correctly.
The situation is more obvious when you have an office network,
because now you probably do want some files to be accessible to
computers other than your own - but only to those on your office
network, not to everyone on the Internet. Here the best solution
is to have a dedicated firewall on its own hardware, and preferably
not one running Windows in our experience as this is the platform
that most attackers target.
If you are the IT manager for a large corporation with a huge
network then the answer to the first question is probably "yes",
although if this is you then you shouldn't need to be reading
this! For most small businesses and individuals the answer is
no it doesn't cost a lot, and - depending on the solution you
go for - yes, it can offer several other benefits.
The approach we take at More Solutions is to first replace an existing
old office PC with a newer model so that we can reuse the old PC
as the firewall. Obviously we can buy a PC especially for the
job, but most companies have PCs in use that would benefit from
being upgraded and the job of the firewall doesn't need a high
specification machine. We then wipe the old machine completely
and replace its software with firewall software. All computers
on the network would then access the Internet through this
firewall - safely.
It is quite possible to add extra functionality to the firewall
machine - for example an internal mail server - and so for a
relatively low investment a significant gain can be made in
productivity as well as in peace of mind.
These types of solutions are ideal in offices where there are
several PCs without even a network at the moment. Very often
several computers will all have modems and connect to the
Internet separately, whereas installing a network can make a
whole range of tasks easier from Internet access to simple
things like giving all computers the use of a printer and/or
scanner.
As a guide, More Solutions typically charge from £200 to £1500
for installing these types of solution, depending on the level
of work required and the amount of additional hardware needed.
One of the things any good firewall will give you is a log of
attempted access. Therefore most people only realise how much
they needed a firewall after it was installed. More Solutions
typically get dozens of attempted accesses to its internal
network daily; many of these are benign (often badly configured
computers on the internet trying to access services on your
computer they shouldn't), but two or three a day are actual
automated attempts to gain access, looking for specific bugs
in standard software such as Windows to try and find a way in.
Just because people try doesn't mean they will succeed or that
they will find anything useful to them or harmful to you if they
do. At the end of the day we each have to decide which risks to
take and which to avoid.
An article similar to this one was written for publication in
The Secure Online Business Handbook, a copy of the article
can be viewed in PDF format here.
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