For the purposes of this article, we're talking about any software
which has malicious intent and which may find its way onto your PC.
The simplest way to "catch" virus these days is by email; someone
sends you an "infected" file which:
- Infects your PC in some way.
- Forwards itself to people in your address book so that they, too, become infected.
There are three key steps to take. First, install a virus checker, and
second keep it up to date. An out of date virus checker is almost worse
than no virus checker at all, because it gives you a false sense of security.
Virus checkers aimed at small business and home users typically cost
£20-£40 and include a year's worth of updates (so you should see the
price as an annual charge). There are some good free packages around -
we recommend a package called AVG available from
www.grisoft.com, which includes free updates, we are also an authorised
reseller of AVG should you wish to purchase the Anti-virus software.
The third key step is to keep your PC up to date with updates from
Microsoft. You should find "Windows Update" at the top of your Start
Menu - use it, often. It's only the "critical updates" that you need,
but even so if you don't do this regularly you may find yourself in for
a lengthy download. Many PC magazines available from high street newsagents
put selections of the updates on their cover CDs, which can save you some
time downloading (although the magazine will cost around £4 and that equates
to several hours online at weekend rates, so downloading will still probably
work out cheaper).
There is some truth in this, but by and large its the people you do know
that you have to worry about. Remember that many viruses spread by sending
themselves to everyone in your address book. This means that if you get
one it's probably come from someone you know, although of-course it won't
have been sent deliberately.
No! Or at least check it out first. There are several "hoax" viruses
and virus warnings which rely on good natured people forwarding them
to spread as far as possible. Some of the more clever ones tell you
to look for a specific file on your hard disk for signs of an infection,
and of-course they pick a file which is part of Windows so you think
you've been infected. You then delete the file and damage your own
system... There will usually be a note that most virus checkers don't
detect the file - of-course they don't, as its not a virus!
A quick way to check out any virus is to use the Internet search
engines. One of the common hoaxes tells you to look for a file called
"sulfnbk.exe" and delete it if you find it. Searching for "sulfnbk" at
Google (
www.google.com) quickly gives links to plenty of reliable sources
which tell me that this is a hoax. One simple step can save you
incorrectly deleting files and forwarding the message to all your
colleagues and customers.
Experience is the best teacher, but of-course you don't want to wait
until you get caught to learn the lessons.
Some simple guidelines:
- Don't blindly trust emails. Don't assume that because an email says it
contains a really funny joke and its from a friend that it really is
what it says it is. But don't get paranoid either; a decent virus
checker will spot most problems and a bit of common sense will catch
the rest.
- Be wary of attachments. Viewing an infected email will normally not
cause a problem, opening any attachments that come with it is where
the problems start. But see the next point:
- Keep up to date with Microsoft security updates. A recently discovered
(and now fixed) bug in Windows and Outlook / Outlook Express allowed
virus code to be run when an email is viewed, without intentionally
opening the attachment. Unless you install the update, you're vulnerable.
- Keep backups!!! Obvious, of-course, but how many people can really
say that they do this? The thing with backups is that one day you
will need them. Whether the PC breaks, gets stolen, or gets infected
by a virus, one day you'll need to use your backups - so keep them up
to date. For many people the simplest option is to buy a CD writer and
copy important files to blank CDs - the writer should cost you well
under £75 and blank disks start at 20p each these days. Another option
is to sign up to an offsite backup service, more information on such a service
can be found
here.
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