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If you are having problems connecting to your broadband ADSL Internet Service Provider (ISP) then there is a simple test to perform to check whether your ADSL line or ISP is at fault.

This section explains how to connect to the BT ADSL test account (free) and what the results mean. more ...

As a reseller of AVG we get a lot of people asking us how to stop AVG from slowing the PC down when they first boot up. AVG actually performs a full system scan on boot up and for some slower PC's this can cause a drain on resources and slow the PC down.

There are 2 options to stop this, the first is to stop the scan by double clicking the AVG Scanning icon near the clock, the other is to stop it scanning every time you boot up, those instructions can be found here ...

We are often asked if we know the username and password details for certain routers and modems. Therefore we have compiled a list networked devices and their default (manufacturer) usernames and passwords.

Find your default login details now! more ...

Very few companies these days do not have some form of internet presence - even if it is just a free email account. Companies like Freeserve have made it possible to get online at very little cost. This is definately a good thing.

However, as a business you have to ask yourself whether an email address like sales@example.freeserve.co.uk (or a web address like www.example.freeserve.co.uk) is the best way to promote yourself.

Obtaining and using your own .co.uk or .com domain is much easier and much cheaper than most people realise. more ...

Something we asked a lot is: "How do I configure my email program?"

So, we present a few simple steps to help you get up and running, as well as a few hints and tips to make your email program work for you.

We also cover some more advanced topics, like changing your return address and diagnosing problems like Outlook losing email attachments, and provide some reference information, such as SMTP server lists. more ...

You may have taken a laptop hardrive out ready to plug an adapter cable in and backup the drive, if so then you will probably have thought I wonder which way the cable goes.

We have put together a quick help sheet on which way round the cable should be connected, after all you get it wrong and you will be sending 5volts up the wrong pin, and that tends not to be a good idea! more ...

There are a number of different elements that encompass Internet Security, there are firewalls, Virus attacks, Spyware and Popup attacks as well as the dreaded SPAM emails.

This section explains some of the security issues and how to combat them or protect yourself from them. more ...

One of the questions we get asked most - if not the most common - is "how do I get my website to come up top at Google". The purpose of this article is to look at what can be done, what can't, and why this is often the wrong question to be asking in the first place.

This section explains how the search engines work so that you can design and build your site to feature high up in the search results. more ...

We have developed a support tool, that allows us to remotely support our customers via the internet.

The tool has been designed so that it is secure, you as the customer have to initate the connection, we can't spy on you with it. more ...

We are getting more and more people askinng us why their wireless connection is not stable, it keeps dropping in and out.

Well wireless isn't as reliable as you are lead to believe by the manufacturers! more ...